“Bartech’s work ethic permeates through the organization, from Rob Lee the Bartech Project & Commercial Manager through to the technicians overhauling, testing, installing and commissioning the engines.
The communication is exactly what we expect from a supplier of products and services delivered to us here at Hartlepool PowerStation from weekly updates to overhaul documentation showing exactly where they are in the sequence of work.
It is excellent to see and sets a standard most do not achieve.”
“We have a long term service agreement with Bartech so putting together the work scope was made easy as we have worked with them in the past and know how they work in a professional matter.
All the organisation and spares were taken care of by the project engineer, once this was ready Bartech and CNR had a conference call with the platform to discuss the scope and iron out any issues that may arise during the scope and controls were put in place to prevent issues arising.”
“Many thanks for your help and cooperation, most refreshing to find a business that actually puts the customer first and understands the imperfect world that we operate in.”
“Bartech provided us with a one-stop solution for our Waukesha units.
Our previous supplier had become unreliable so moving to Bartech was a game changer.
We are now confident that parts will arrive on time plus we have access to Bartech’s knowledge and advice…Their wealth of Waukesha experience has been extremely helpful when making decisions on parts. Communicating with Bartech is always a pleasure: they are friendly, approachable, knowledgeable, and always able to deliver on our requests.
Big thank you to: Jamie, Ricky, Robert and Gary.”
“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
“Bartech helped maintain & achieve our recovery plan in a safe manner & also implementing the improvements required to prevent similar incidents.
They were very adaptable to our urgent requirements and used all of their resources possible to expedite the safe return of P-7230 fire water pump.
Bartech exceeded our expectations during this intervention.”
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