“When a fault was found with the water cooler adaptor plate, a new part was sourced and sent out to the platform the following day. This meant the crane could be returned to service as planned and therefore no downtime experienced.”
“The technical knowledge and speed of sourcing the required part. The platform also commented positively on the work ethic of the engineer on the job.”
“Many thanks for your help and cooperation, most refreshing to find a business that actually puts the customer first and understands the imperfect world that we operate in.”
“Well done, it is great to see the final “three for three, FYFP 1, De-Sup Station and CW valve” risk mitigations now delivered safely before year end.
Can I reinforce and recognise the drive, team work and clear communications during the last month especially.
This rounds off a very positive risk mitigation year for Team Hartlepool and the wider support provided via CTO and the Supply Chain with 22 oo 23 Key Deliverables completed and handed back to the operations teams.”
“Bartech offered a speedy and effective response to an urgent repair required for our firewater pump clutch allowing wells operations to commence as planned.
Bartech were flexible to meet customer requirements, committing to weekend working to allow fast turnaround on component repair… significantly reducing turnaround time in comparison to OEM replacement option”
“Dedication to meeting requested delivery on an extremely tight turnaround.”
“Bartech professionally delivered on all promised work within schedule.
By utilising the experience and expertise of the Bartech engineers we were able to simultaneously liquidate a number of jobs.
The engineer’s problem-solving ability meant that long-standing issues were corrected.
The technical expertise on this particular fire pump was first class.”
“We have a long term service agreement with Bartech so putting together the work scope was made easy as we have worked with them in the past and know how they work in a professional matter.
All the organisation and spares were taken care of by the project engineer, once this was ready Bartech and CNR had a conference call with the platform to discuss the scope and iron out any issues that may arise during the scope and controls were put in place to prevent issues arising.”
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