“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
“We have a long term service agreement with Bartech so putting together the work scope was made easy as we have worked with them in the past and know how they work in a professional matter.
All the organisation and spares were taken care of by the project engineer, once this was ready Bartech and CNR had a conference call with the platform to discuss the scope and iron out any issues that may arise during the scope and controls were put in place to prevent issues arising.”
“One of the most impressive aspects Taqa found with Bartech was there response time.
A recovery plan to get P-7230 returned to service was quickly established and implemented. Bartech were extremely flexible and fully onboard with all of Taqa’s requirements.
Bartech meet and exceeded our expectations during this intervention.
We are hopeful that this level of service can be maintained & look forward to working with Bartech in the future.”
“Bartech offered a speedy and effective response to an urgent repair required for our firewater pump clutch allowing wells operations to commence as planned.
Bartech were flexible to meet customer requirements, committing to weekend working to allow fast turnaround on component repair… significantly reducing turnaround time in comparison to OEM replacement option”
“Dedication to meeting requested delivery on an extremely tight turnaround.”
The site report and the overhaul at site have been conducted to a high standard.
“Many thanks for your help and cooperation, most refreshing to find a business that actually puts the customer first and understands the imperfect world that we operate in.”
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