Long Term Service Agreements
The objective of all our Long-Term Service Agreements is looking after your critical equipment, maximising performance and uptime, with minimal disruption to you or your assets.
Typically, this covers the following areas:
- 24/7 Technical support
- Carrying out of planned maintenance
- Breakdown response team
- Dedicated points of contact
- Spares support
As well as
- Agreed Costs
- In-house or on-site overhauls
All sectors covered
We currently have Long Term Service agreements in place with several clients in the Oil & Gas, Nuclear, Locomotive and Marine sectors, covering more than 102 critical diesel engines and as well as the normal offerings, these operators have also benefited from the following additional services:
Ownership with single point of contact approach
Bartech will be the first and last point of contact for any issues with your assets to ensure the job is seen through to resolution efficiently.
This complete package support with service partnerships is a great benefit to you as we work with other specialists to offer the complete package for you critical diesel engines, for example, we have provided complete generator sets including control packages and have also teamed up with Quartzelec to take on electrical work, saving Centrica time and money on one of their work-scopes.
We will provide integrated planning, reducing costs and timescale, a fully integrated plan across disciplines, combined tooling & parts delivery (with our extensive parts network, we can ensure spares are on hand when required, all with a 12-month warranty), one daily site report and final report ensuring quicker solutions with open communication between different experts, providing you with full documentation on planning, reports and testing.
Agreed costs
With the LTSA in place, you will know the engineer rates for the length of the agreement and to help further with budgets and cost controls we can also include standard overhaul prices and fix parts prices.
This can then be extended into an agreed a monthly fee covering all this support but at a fixed cost.
Reviewed maintenance plans
We will review your current maintenance plans to ensure they are efficient, and nothing is overlooked, meaning the best performance, safety and reliability for your assets. This can reduce time and costs for you.
During the initial review, we can also assess improvements in other areas, such as:
- Fuel pipes – Bespoke double skinned fuel pipes to ensure you are SOLAS compliant or if the current set require replacement due to a fault
- Pre-Heat systems – If you are missing this functionality, but would benefit from it we can retro-fit a preheat system to your engine, providing you with quicker engine response and fewer failed engine starts
- Bespoke gauge panels – Depending on your current monitoring capabilities, we can re-position, adapt or create new bespoke gauge panels for your engines to facilitate effective monitoring, essential in preventing critical issues
- DEUP – Diesel Engine Uptime Programme accessibility goes hand in hand with gauge panels to enable us to monitor your assets and work with you to reduce any downtime
In-house or on-site overhauls
Depending on the installation, it can be beneficial to carry out overhauls in our fully equipped workshop or on-site. Whichever option is taken, all overhauls come with reports and test documents to OEM specifications.
To reduce downtime, swing sets can be a very effective option, whether it is for major assemblies or the engine as a complete unit and something that can be incorporated into an LTSA.
More information on our overhaul services can be found here.
Equipment Re-engineering
Instead of replacement, some components can be re-engineered & improved using our in-house team, which allows support of scarce spares, the design out of faults and reduced lead times.
Having worked with major operators we understand the need for full management of change documentation and will provide all information needed for this.
Applying our passion for mechanical excellence with the latest technology and processes allows us to give you an outcome you would not get elsewhere.
“We have a long term service agreement with Bartech so putting together the work scope was made easy as we have worked with them in the past and know how they work in a professional matter.
All the organisation and spares were taken care of by the project engineer, once this was ready Bartech and CNR had a conference call with the platform to discuss the scope and iron out any issues that may arise during the scope and controls were put in place to prevent issues arising.”
Alan Farquhar ~ CNR Ninian Central Platform
“Well done, it is great to see the final “three for three, FYFP 1, De-Sup Station and CW valve” risk mitigations now delivered safely before year end.
Can I reinforce and recognise the drive, team work and clear communications during the last month especially.
This rounds off a very positive risk mitigation year for Team Hartlepool and the wider support provided via CTO and the Supply Chain with 22 oo 23 Key Deliverables completed and handed back to the operations teams.”
Bill Liu ~ EDF
What were you most impressed with working with Bartech?
“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
Mark Bradbury ~ EDF Hartlepool
How could we have improved your experience with Bartech?
“Nothing as the experience was excellent.”
Peter Reynolds ~ Generator Power Systems DDGC
How did working with Bartech benefit you / your company on this project?
“Rob and his team at Bartech have time and time again assisted our company even when we ask for unrealistic timescales and results. They have identified and quoted for spares at each enquiry without fail.
This simple and quick response makes acquiring the right spares, right quality first time possible and allows us to return important plant back into service quicker than anticipated.
Look forward to working together in the coming years.”
Phil Keane ~ EDF Heysham
“Many thanks for your help and cooperation, most refreshing to find a business that actually puts the customer first and understands the imperfect world that we operate in.”
Williams Associates
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