“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
“Nothing as the experience was excellent.”
“Restored availability of our emergency generation package in support of meeting our first oil date.
Bartech were able to support Solan’s corrective maintenance requirements on our Turner packaged MTU diesel generator set, when Turner EPS could not, due to both material and competency issues.
Our experience of working with Bartech was rewarding and we will certainly look to do business with them again.”
“Many thanks for your help and cooperation, most refreshing to find a business that actually puts the customer first and understands the imperfect world that we operate in.”
“Bartech offered a speedy and effective response to an urgent repair required for our firewater pump clutch allowing wells operations to commence as planned.
Bartech were flexible to meet customer requirements, committing to weekend working to allow fast turnaround on component repair… significantly reducing turnaround time in comparison to OEM replacement option”
“Dedication to meeting requested delivery on an extremely tight turnaround.”
“Bartech provided us with a one-stop solution for our Waukesha units.
Our previous supplier had become unreliable so moving to Bartech was a game changer.
We are now confident that parts will arrive on time plus we have access to Bartech’s knowledge and advice…Their wealth of Waukesha experience has been extremely helpful when making decisions on parts. Communicating with Bartech is always a pleasure: they are friendly, approachable, knowledgeable, and always able to deliver on our requests.
Big thank you to: Jamie, Ricky, Robert and Gary.”
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