“Bartech provided us with a one-stop solution for our Waukesha units.
Our previous supplier had become unreliable so moving to Bartech was a game changer.
We are now confident that parts will arrive on time plus we have access to Bartech’s knowledge and advice…Their wealth of Waukesha experience has been extremely helpful when making decisions on parts. Communicating with Bartech is always a pleasure: they are friendly, approachable, knowledgeable, and always able to deliver on our requests.
Big thank you to: Jamie, Ricky, Robert and Gary.”
“When a fault was found with the water cooler adaptor plate, a new part was sourced and sent out to the platform the following day. This meant the crane could be returned to service as planned and therefore no downtime experienced.”
“The technical knowledge and speed of sourcing the required part. The platform also commented positively on the work ethic of the engineer on the job.”
“Please pass on my thanks to your team for the fantastic effort in getting this rearranged visit complete.
We had constraints on labour and lead time of equipment however all went seamlessly.
Please also pass this on to Matt and William and thank them for their workmanship whilst offshore, very much appreciated by all here at Fairfield.”
“Bartech offered a speedy and effective response to an urgent repair required for our firewater pump clutch allowing wells operations to commence as planned.
Bartech were flexible to meet customer requirements, committing to weekend working to allow fast turnaround on component repair… significantly reducing turnaround time in comparison to OEM replacement option”
“Dedication to meeting requested delivery on an extremely tight turnaround.”
“One of the most impressive aspects Taqa found with Bartech was there response time.
A recovery plan to get P-7230 returned to service was quickly established and implemented. Bartech were extremely flexible and fully onboard with all of Taqa’s requirements.
Bartech meet and exceeded our expectations during this intervention.
We are hopeful that this level of service can be maintained & look forward to working with Bartech in the future.”
“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
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