“Attention to detail, competence of staff, knowledge, working to accurate quote, competitive pricing of all aspects from labour to parts.”
“When a fault was found with the water cooler adaptor plate, a new part was sourced and sent out to the platform the following day. This meant the crane could be returned to service as planned and therefore no downtime experienced.”
“The technical knowledge and speed of sourcing the required part. The platform also commented positively on the work ethic of the engineer on the job.”
“Restored availability of our emergency generation package in support of meeting our first oil date.
Bartech were able to support Solan’s corrective maintenance requirements on our Turner packaged MTU diesel generator set, when Turner EPS could not, due to both material and competency issues.
Our experience of working with Bartech was rewarding and we will certainly look to do business with them again.”
“Rob and his team at Bartech have time and time again assisted our company even when we ask for unrealistic timescales and results. They have identified and quoted for spares at each enquiry without fail.
This simple and quick response makes acquiring the right spares, right quality first time possible and allows us to return important plant back into service quicker than anticipated.
Look forward to working together in the coming years.”
“Bartechโs work ethic permeates through the organization, from Rob Lee the Bartech Project & Commercial Manager through to the technicians overhauling, testing, installing and commissioning the engines.
The communication is exactly what we expect from a supplier of products and services delivered to us here at Hartlepool PowerStation from weekly updates to overhaul documentation showing exactly where they are in the sequence of work.
It is excellent to see and sets a standard most do not achieve.”
“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
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