What were you most impressed with working with Bartech?
“A genuine open and honest customer focused approach.
A willingness to evolve and support ongoing learning (both ways) when things may not quite go as planned or expected. Whilst the whole Bartech team are focused and engaged Rob Lee has proved to be a pivotal contact point for EDF addressing and resolving concerns that may arise.”
Mark Bradbury ~ EDF Hartlepool
How did working with Bartech benefit you / your company on this project?
“Rob and his team at Bartech have time and time again assisted our company even when we ask for unrealistic timescales and results. They have identified and quoted for spares at each enquiry without fail.
This simple and quick response makes acquiring the right spares, right quality first time possible and allows us to return important plant back into service quicker than anticipated.
Look forward to working together in the coming years.”
Phil Keane ~ EDF Heysham
How did working with Bartech benefit you / your company on this project?
“When a fault was found with the water cooler adaptor plate, a new part was sourced and sent out to the platform the following day. This meant the crane could be returned to service as planned and therefore no downtime experienced.”
What were you most impressed with working with Bartech?
“The technical knowledge and speed of sourcing the required part. The platform also commented positively on the work ethic of the engineer on the job.”
Steven Bain ~ EnerMech
“Bartech’s work ethic permeates through the organization, from Rob Lee the Bartech Project & Commercial Manager through to the technicians overhauling, testing, installing and commissioning the engines.
The communication is exactly what we expect from a supplier of products and services delivered to us here at Hartlepool PowerStation from weekly updates to overhaul documentation showing exactly where they are in the sequence of work.
It is excellent to see and sets a standard most do not achieve.”
Daniel Lanna ~ EDF Hartlepool
“Thanks for the help, and the fact that you were able to keep your promises regarding delivery time etc.
We’ll keep in touch.”
URS
How could we have improved your experience with Bartech?
“Nothing as the experience was excellent.”
Peter Reynolds ~ Generator Power Systems DDGC
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