Last time I talked about the first major problem with engine maintenance contracts, and how to deal with the difficulty of sourcing parts for engines that are out of production.
(If you want to know the solution to that one, just click HERE.)
And as promised, I’m back with the second major problem:
The consistency of support and standardisation across multiple engine types.
Starting a project of new builds, there is sense in commonality, but with changing assets, this isn’t possible. It can also be that different engines are more suitable for different applications.
How many different engine models do you rely on?
With this variety comes the consideration of the best support. What’s the best approach?
Clearly, lots of people choose to stick with the OEM or agent, but if you’re going to do that, how many different companies would be needed to cover all your key equipment?
The problem with using multiple companies looking after your equipment is there are different philosophies used, covering everything from maintenance schedules to problem resolution techniques.
Then there is the cost of having someone who is only looking at one engine on site.
What if you need servicing on one engine and high-temperature concerns looked at on a second different engine?
Does this mean you have to coordinate two different companies and pay for both to attend?
The best solution we have found is to offer engineers who are trained by multiple OEMs, with experience across various engines.
Not only do the owners get the reassurance of OEM guidelines, but the breadth of experience can be utilised for faster fault diagnosis and more improvement recommendations.
The 3 main operators we have long-term maintenance contracts with have also found this approach saves money and time whilst making their life easier working with one engine maintenance partner.
Which companies do you trust with your engine maintenance?
