Have you calculated how much of your time is spent co-ordinating sub-contractors over proposals, workscopes, improvements and ongoing projects?
This may be a necessity at the moment, but imagine if there was a way of removing that ‘time drain’ by dealing with a single point of contact.
As we’ve discussed with various operators, when you collaborate with the right maintenance companies, and with the right structure in place, you can benefit from:
- Reduced costs and timescales with sub-contractors working together
- Integrated plans giving better visibility and utilisation, across disciplines
- Combined tooling & parts delivery
- A single point of contact
- ONE daily site report and final report
- Quicker solutions with open communication between different experts
Time and time again, we’ve seen this approach deliver savings and improve technical solutions for the operator.
The key to achieving this is for specialist companies with shared values to combine in-depth knowledge rather than expecting a group of individuals who have a general knowledge of all areas.
To gain these benefits, a partnership model needs to include ALL parties, using the model below.
This shows the single point of contact (SPC) combining the pooled experiences of the different specialists and working with the operator to provide the best results.
The SPC will be employed by one of the specialists and identified depending on their past experience, relationship with the operator and suitability for the specific project. Crucially, this approach doesn’t come with additional cost.
This is exactly the way that we currently work with Quartzelec and has seen us successfully deliver for clients; in one case saving over 30% in engineer costs.
Have you ever used an SPC before, or considered using one? I’d love to get your take, so if you get a chance, hit reply and let me know.
